Tuesday, 15 December 2015

What are your weaknesses?

This is listed as the most difficult interview question by the majority of medical assistants. After all, who wants to list a negative about themselves when trying to get a job? The ideal way to answer this question is to list a negative that is also a positive, especially to the employer. Here are some great sample answers to this tricky question:
 I dislike having incomplete tasks. I often strive to complete work and tasks ahead of the deadline.
 I have a high need for organization, so I devised my own time management system to ensure that things are running smoothly at all times.
 I tend to be a perfectionist, so I sometimes spend a bit too much time checking my work for accuracy. However, I have set up a system that will ensure that I get things done correctly the first time. This allows me to complete my tasks efficiently and accurately.

What schedule do you hope to work? Are you willing to work extra hours?

Be honest. If you really want the job and are willing to work any schedule needed, say so. If, however, you have no intention of working late hours or weekends, simply let the interviewer know the hours that you are available to work. The same applies to extra hours. You are more likely to be hired if you are willing to work any time you are needed. However, saying that you are willing and then complaining about the hours once you start working is a recipe for disaster.

What makes you right for this position?

This question can be tricky because you need to show your worth without sounding cocky or arrogant. Research the business ahead of time and become familiar with its mission and values. Take the time to figure out how your personal qualities fit the needs of the business and use that fit to provide your answer.

How do you work toward becoming better as a medical assistant?

Do you regularly read professional journals? Are you a member of a professional organization? Are you taking classes to earn additional certifications? If so, detail all of your efforts and explain how you feel the efforts will improve your skills and allow you to contribute more fully to your profession.

What have you done to reduce costs, increase revenue, or save time?

Even if your only experience is an externship, you have likely created or streamlined a process that has contributed to the earning potential or efficiency of the practice. Choose at least one suitable example and explain how you got the idea, how you implemented the plan, and the benefits to the practice.

How do you protect the rights and confidentiality of patients?

This is the perfect opportunity to impart your knowledge of HIPAA. Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list as a medical assistant. If you are at all unclear about HIPAA regulations, be sure to study the material thoroughly before rehearsing your response.

What is the most important part of counseling patients?

In your job, you will likely be responsible for providing a great deal of patient counseling. Make sure your answer includes the need to listen to the patient, to allow the patient to ask questions, and to show empathy when dealing with patients and families while providing detailed, accurate information.